Article Abstract
International Journal of Trends in Emerging Research and Development, 2024;2(5):89-93
To evaluate the impact on the adoption of total quality management in the private healthcare industry by human resources management practices
Author : Pranab Bhuyan, Dr. Ajit Singh and Dr. AH Khan
Abstract
In India, the health care sector has grown to be one of the biggest in terms of both employment and income. One of the largest difficulties facing the healthcare business is meeting the demands of all employees while maintaining standards and quality. Practices in human resource management and quality management help employees reach their professional and personal objectives in addition to the objectives of the company. The purpose of the study is to examine the practices of human resource management and overall quality management of medical professionals and their associations in private hospitals located in Haryana, India. To accomplish the intended goals, statistical tools such as the t-test, analysis of variance, descriptive analysis, and regression analysis were also employed. In every organization, human resource management and general quality management are crucial. In a similar vein, the researcher discovered that common HRM activities, such as hiring, understanding personnel policies, hiring, equitable and performance-based compensation, and general feedback, will foster a positive work environment and atmosphere within the company. The TQM factors-strategic planning, recognition, leadership, quality improvement, resource management, and communication-were also identified by the researcher. These parameters will aid in the development of a quality organization. The impact of HRM on TQM was determined by the researcher. In the majority of situations, HRM variables such as remuneration, training and development, and HR planning have a significant association (p<0.05) with TQM, whereas in certain cases, employee motivation has no significant association (p>0.05) with TQM.
Keywords
Health care, human resource, remuneration, training, planning